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Zuma Ambulance in Zambia

An ambulance in minutes, dispatched like a ride.

Open Zuma Ambulance All Zuma services in Zambia

How you pay in Zambia

Everything is priced in ZMW (ZK). No foreign card required.

Airtel Money MTN MoMo Zamtel Kwacha Card

Payments in this market fall under Bank of Zambia (BoZ). See our licensing status →

Where in Zambia

Cities where you can use it today.

Lusaka Kitwe Ndola

Everything inside Zuma Ambulance

Emergency and scheduled medical transport: basic and advanced life support, mobile ICU, inter-hospital transfers. Doctors, hospitals and pharmacy are their own modules.

Emergency response

  • Basic life support (BLS) per trip
  • Advanced life support (ALS) per trip
  • Mobile ICU per trip
  • Accident & trauma per trip

Scheduled transport

  • Inter-hospital transfer per trip
  • Dialysis / clinic run per month
  • Maternity standby per trip
  • Event medical cover per day

Ambulance owners

  • Register an ambulance per vehicle
  • Hospital fleet onboarding per fleet

How Zuma Ambulance works

An ambulance in minutes, dispatched like a ride.

  1. 1
    Tap "Order ambulance" customer

    Share your location, the emergency type and a contact number.

    ⚙ Request created; nearest suitable ambulance located

  2. 2
    Dispatch the closest crew zuma

    Provider ambulances and platform ambulance drivers are both in the pool.

    ⚙ Dispatch broadcast; ETA shown; ops alerted

  3. 3
    Crew en route with live tracking provider

    Patient contact can call the crew directly.

    ⚙ Live location stream to the requester

  4. 4
    Settle and record zuma

    Fee charged to wallet, insurance or cash on arrival.

    ⚙ Ledger entry; trip record for the hospital

Common questions

Is Zuma Ambulance available in Zambia?

Yes. Zuma Ambulance is live in Zambia and you can use it from the Zuma app or this website.

How do I pay for Zuma Ambulance in Zambia?

With Airtel Money, MTN MoMo, Zamtel Kwacha and Card, or from your Zuma Wallet balance. Everything is priced in ZMW.

What does Zuma Ambulance cover?

Emergency and scheduled medical transport: basic and advanced life support, mobile ICU, inter-hospital transfers. Doctors, hospitals and pharmacy are their own modules.

Is Zuma regulated in Zambia?

Zuma's payment operations in Zambia fall under Bank of Zambia (BoZ). Our current licensing status per market is listed on the Trust page.

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