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Zuma Commerce in Kenya

The everything marketplace, with the wallet and the courier already attached.

Open Zuma Commerce All Zuma services in Kenya

How you pay in Kenya

Everything is priced in KES (KSh). No foreign card required.

M-Pesa Airtel Money Card Bank transfer

Payments in this market fall under Central Bank of Kenya (CBK). See our licensing status →

Where in Kenya

Cities where you can use it today.

Nairobi Mombasa Kisumu Nakuru Eldoret Thika Machakos Nyeri

What else people use here

We would rather name the alternatives than pretend there aren't any.

  • M-Pesa Super App · fintech

    Zuma interoperates with M-Pesa rather than competing on rails, and owns fulfilment M-Pesa brokers out.

  • Bolt · mobility

    Zuma Ride is one of 30+ modules sharing a wallet, a rating and a credit score.

Everything inside Zuma Commerce

General merchandise marketplace. Vehicles are Zuma Automotives, medicines are Zuma Pharmacy, farm goods are Zuma Agriculture.

Shop by department

  • Phones & electronics per item
  • Fashion & beauty per item
  • Home & kitchen per item
  • Groceries & household per item
  • Baby & kids per item
  • Sports & outdoors per item
  • Books, music & hobbies per item

Ways to buy

  • Buy now, pay later per order
  • Group buy / bulk discount per order
  • Pre-order & layaway per order
  • Pay on delivery per order

Sell on Zuma

  • Open a storefront per month
  • Fulfilled-by-Zuma warehousing per item
  • Sponsored placement per campaign
  • Cross-border listing per item

How Zuma Commerce works

The everything marketplace, with the wallet and the courier already attached.

  1. 1
    Browse in local currency customer

    Prices, stock and delivery estimates resolve to the visitor’s market.

    ⚙ Country middleware scopes catalogue, currency and shipping

  2. 2
    Order and pay customer

    Wallet, mobile money, card, BNPL or cash on delivery.

    ⚙ Escrow hold opened; vendor paid after delivery window

  3. 3
    Vendor packs and hands off provider

    Pickup requested from Zuma Delivery automatically.

    ⚙ Courier job created, tracking number issued

  4. 4
    Track and receive customer

    Live courier tracking, with proof of delivery.

    ⚙ Delivery confirmation releases escrow to the vendor

  5. 5
    Return if wrong customer

    Return window per category, refunded to wallet instantly.

    ⚙ Reverse logistics job, escrow clawback if within window

Common questions

Is Zuma Commerce available in Kenya?

Yes. Zuma Commerce is live in Kenya and you can use it from the Zuma app or this website.

How do I pay for Zuma Commerce in Kenya?

With M-Pesa, Airtel Money, Card and Bank transfer, or from your Zuma Wallet balance. Everything is priced in KES.

What does Zuma Commerce cover?

General merchandise marketplace. Vehicles are Zuma Automotives, medicines are Zuma Pharmacy, farm goods are Zuma Agriculture.

Is Zuma regulated in Kenya?

Zuma's payment operations in Kenya fall under Central Bank of Kenya (CBK). Our current licensing status per market is listed on the Trust page.

Related Zuma services in Kenya

🌾Zuma Agriculture 🚙Zuma Automotives

Zuma Commerce in other markets

🇧🇮Burundi 🇰🇲Comoros 🇩🇯Djibouti 🇪🇷Eritrea 🇪🇹Ethiopia 🇬🇭Ghana 🇰🇪Kenya 🇲🇬Madagascar