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Zuma Delivery in Kenya

Send anything across town, today.

Open Zuma Delivery All Zuma services in Kenya

How you pay in Kenya

Everything is priced in KES (KSh). No foreign card required.

M-Pesa Airtel Money Card Bank transfer

Payments in this market fall under Central Bank of Kenya (CBK). See our licensing status →

Where in Kenya

Cities where you can use it today.

Nairobi Mombasa Kisumu Nakuru Eldoret Thika Machakos Nyeri

What else people use here

We would rather name the alternatives than pretend there aren't any.

  • M-Pesa Super App · fintech

    Zuma interoperates with M-Pesa rather than competing on rails, and owns fulfilment M-Pesa brokers out.

  • Bolt · mobility

    Zuma Ride is one of 30+ modules sharing a wallet, a rating and a credit score.

Everything inside Zuma Delivery

Parcels and small consignments, same-city and same-country. Containers, freight and warehousing are Zuma Logistics.

Send a parcel

  • Instant / on-demand per parcel
  • Same-day city delivery per parcel
  • Next-day intercity per parcel
  • Scheduled pickup per parcel

By vehicle

  • Motorbike (up to 20kg) per trip
  • Car / small van per trip
  • Pickup truck per trip
  • Refrigerated box per trip

Business delivery

  • E-commerce fulfilment pickups per parcel
  • Bulk / multi-drop routes per route
  • Cash on delivery collection per parcel
  • Returns collection per parcel

How Zuma Delivery works

Send anything across town, today.

  1. 1
    Describe the parcel customer

    Size, weight, fragility and whether it needs cash collected.

    ⚙ Vehicle class auto-selected; price quoted up front

  2. 2
    Dispatch the right vehicle zuma

    Bike for a document, pickup for a fridge.

    ⚙ Dispatch by class, distance and rider load

  3. 3
    Collect with proof provider

    Photo and OTP at pickup so nothing is disputed later.

    ⚙ Chain-of-custody record opened

  4. 4
    Track live customer

    Sender and recipient both get the tracking link.

    ⚙ Live position stream; ETA recalculated on route change

  5. 5
    Deliver, prove, settle zuma

    Recipient OTP, photo proof, any COD swept to the sender’s wallet.

    ⚙ Delivery proof stored; COD settlement posted

Common questions

Is Zuma Delivery available in Kenya?

Yes. Zuma Delivery is live in Kenya and you can use it from the Zuma app or this website.

How do I pay for Zuma Delivery in Kenya?

With M-Pesa, Airtel Money, Card and Bank transfer, or from your Zuma Wallet balance. Everything is priced in KES.

What does Zuma Delivery cover?

Parcels and small consignments, same-city and same-country. Containers, freight and warehousing are Zuma Logistics.

Is Zuma regulated in Kenya?

Zuma's payment operations in Kenya fall under Central Bank of Kenya (CBK). Our current licensing status per market is listed on the Trust page.

Related Zuma services in Kenya

🚚Zuma Logistics

Zuma Delivery in other markets

🇧🇮Burundi 🇰🇲Comoros 🇩🇯Djibouti 🇪🇷Eritrea 🇪🇹Ethiopia 🇬🇭Ghana 🇰🇪Kenya 🇲🇬Madagascar