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Zuma›Guides›Mobile Money Interoperability in Africa: Why You Still Cannot Send to Every Wallet
Mobile Money Interoperability in Africa: Why You Still Cannot Send to Every Wallet
Which markets have solved cross-wallet transfers and which have not.
The problem
For years, sending from one operator's wallet to another meant cashing out and cashing in, paying twice.
Where it works
Ghana's interoperability is the continent's clearest success. Tanzania and Kenya have made significant progress. Several markets still have real friction.
What platforms do about it
A wallet that connects to several rails can route around the gap, but the underlying transfer still costs what it costs.
Common questions
Can I send from MTN MoMo to Airtel Money?
In some markets yes, in others no. Ghana and Tanzania are among the better-served.
Does Zuma work across wallets?
Zuma connects to the major rails in each market and routes over whichever the customer uses.